Import and Customs Specialist

We are urgently hiring Logistics professionals with some import experience.

Key Responsibilities:

-Handles shipping and freight forwarding, customs regulation, and multiple -modal transport.
-FDA Customs paperwork.
-Tracking and Tracing all in transit Import & Export Shipments.
-Deal directly with the overseas vendors when needed for the new bookings, targets etc.
-Deliver a high level of customer service follow-up.
-Manage and track all shipments milestone/ timelines from origin to destination and communicate that information to both our teams & freight forwarders
-Coordinate shipments arrival processes & deliveries setup both domestic and international while adhering to on-time expectations
-Support Management when requested to create reports for assigned customers
-Verify and approve bills from Freight forwarder and make sure bills are paid on time without any delay.
-Maintain backup for all related charges for each shipment & provide the same to Account Payable for assigned freight invoices.
-Handle files from A-Z
-Arrange Trucker / Dispatch shipments
-Receiving and organizing all inbound and Outbound documentation related from all International Origin teams for all accounts
-Open files, issue arrival notices, audit carrier rate & Freight rate etc.
-Take care of export shipments and issue invoices to the Freight forwarder based on information provided by the planning team.
-Communicate with carriers, brokers and customers for problem resolution or customer service requests.
-Contact broker to ensure proper U.S. Customs Clearance.
-Reporting to Management on cargo tracking updates.
-Provide updates via phone, email, and Excel
-Update Internal System with all shipment details and status updates

Requirements:

-High school diploma/GED or equivalent degree required.
-2-3 years of experience in logistics, transportation and international freight forwarding, with focus on both Air /Ocean Import & Export shipments
-Experience in dealing with Freight Forwarders / Custom Handling agents/FDA compliance officers.
-FDA Customs experience preferred
-Strong working knowledge of MS Office Programs, including advanced Excel aspects such as VLOOKUP, Pivot Tables and Graphs
-Basic knowledge of SAGE 200 or NetSuite is preferred.
-EDI operational knowledge is highly desirable, but not essential
-Knowledge about FDA regulations, and how to find out Duty / HTS etc. for new products will be an added advantage
-High achiever, self-driven with excellent verbal and written communication skills
-Ability to prioritize and multitask in a fast paced, changing environment
-Excellent analytical, critical thinking, and problem-solving skills
-Strong organizational skills and attention to detail
-Possess ability to build relationships with both internal and external teams
-Excellent telephone and email skills

About us:

A California based multi-National Company focused on providing consumers with the highest quality natural, holistic products for their Aroma therapy, Oral care, Health & Wellness needs. The company's products are marketed under several brands including private labeled brands for major U.S. retailers. The Products are available through reputed retailers like Walmart, Walgreens, TJMax, Burlingtons, Dollar General, Amazon.com, and Walmart.com.