Ocean Import Agent

Job Title: Ocean Import Agent (Operations) - Full Time, 40 hours per week

Salary: Dependent on Experience.

Report to: General Manager

Location: Bellevue/Redmond, WA

Maple Lane Logistics Inc. provides freight forwarding business services since early 2019. Our mission is to provide customers with hassle-free shipping experiences. Our core values are Efficiency, Commitment, Honesty, and Diligence.

This job posting is for our US office (Maple Lane Logistics (USA) Inc. located in the Bellevue/Redmond area.

What were looking for

Maple Lane Logistics is currently looking for candidates with around 1-3 years of experience in the ocean freight/logistics import/export industry. (CY/CY, INTERMODAL, DRAYAGE, CY/DOOR)

Must have strong attention to detail, good time management, and strong communication skills with the ability to work as a team while working in a fast-paced environment.

The Ocean Import Agent is primarily responsible for ensuring the proper and timely movement of international and/or domestic shipments.

About the Position

Duties and responsibilities include the following (other duties may be assigned):

Tracks, traces, and updates the status of shipments on a daily basis.

Prepares, compiles, and sorts documents for data entry.

Transfers information from email instructions and a variety of shipping documents into MS Excel spreadsheet, Company system, and cloud files.

Ensures accurate and timely data entry into our system (GoFreight).

Maintains effective communication with customers, vendors, other Maple Lane offices, and co-workers through a high volume of e-mails, phone calls, and verbal contact.

Prepares shipping documents before sending to customers.

Monitoring of reports on a daily basis.

Ensures accurate and timely billing to customers.

Meets key performance indicators to support the department, branch, product, and overall company goals.

Understands the operational process flow and constantly seeks improved ways for efficiency.

Protects confidential information of all customers and the Company

Qualifications

Attention to detail and ability to perform repetitive tasks with a high degree of accuracy.

Excellent organization skills.

Time management and prioritization skills.

Attention to detail and ability to perform repetitive tasks with a high degree of accuracy.

Excellent organization skills

Time management and prioritization skills

Ability to multi-task effectively.

Strong written and verbal communication skills in English.

Requires minimum supervision.

Ability to work under pressure.

No OPT or SPT sponsor.

Looking for candidates with good follow-up abilities, strong organizational skills, and email communication skills.

Education & Experience

1-3 years of ocean freight forwarding experience

Experience dealing with a high volume of data entry.

Associate's degree or Bachelor's degree

Mandarin Chinese or Cantonese Chinese (an asset)

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office, particularly Outlook & Excel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time and requires the ability to speak and hear. Specific vision abilities required by this job include close vision for data entry.

Maple Lane Logistics is an Equal Opportunity Employer.

Job Type: Full-time

Pay: Starting from $38,000.00 per year, based on experience.

Benefits:

Flexible schedule

Paid time off

Referral program

Schedule:

8 hour shift

Monday to Friday

Supplemental Pay:

Bonus pay

Commission pay

COVID-19 considerations:

Maple Lane Logistics will request proof of vaccination against COVID-19.

Ability to commute/relocate:

Bellevue, WA 98007: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

US-Based Ocean Freight Forwarding: 1 year (Required)

Language:

Mandarin Chinese or Cantonese Chinese (Preferred, but not required)

Work Location:

One location